Tips of the week

Leadership

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Leadership –

Succeed at being a winner!

 Four ideas to increase your personal success include:

  1. Communicate like a winner; pay attention to your body language and your voice.  Look and sound the part.
  2. Increase your listening skills.  No one has ever said, “I can’t stand the way that person always listens to me.”
  3. Think positively! Stop “awfulizing” and focus on what works or the needed solutions.
  4. Make up your mind to be happy!

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader. The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism


Communication – Listening Skills

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Communication – Listening Skills –

 

Five ideas to increase your ability to listen effectively:

  1. Demonstrate listening by paraphrasing. “If I understand you correctly…. “ then allow the speaker to confirm your understanding or offer clarification.
  2. Show empathy.
  3. Be open minded.  The opportunity to learn is always there.
  4. Listen for the intention as well as for the content.
  5. Explore beyond the words spoken by probing for the real meaning.

Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism


Leadership Success

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Leadership Success –

If you are able to answer “YES” to these two questions you are a success:

  • Are you happy with the way you spend your time?
  • Are you happy with your relationships?

 

Make ideas to increase your personal success include:

  1. Take responsibility for what you are doing; how you are behaving, responding or thinking.
  2. Get out of the reactive mode and into the pro-active mode.
  3. Make choices.
  4. Build your self-esteem; to increase your productivity.  Remind yourself “five things that are good about you” three times every day.
  5. Identify attainable and relevant goals.  Idenfity the activities necessary to accomplish the goals and complete the activities.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader. The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism


Time Management

Posted on by skestenberg in Tips of the week Comments Off on Time Management

Time Management –

Becoming more productive, procrastinating less, and have time for what’s important to you should be your goal!

Three ideas to increase your success include:

  1. Start each day working on activities that have to be completed on that day.  Finish all of these tasks before you move on to other tasks.
  2. Make sure that every task assigned to you has a specific deadline… either assigned to you or self-imposed.  “As soon as possible” has no clear meaning.
  3. Organize tasks that do not have to be completed today by the date they need to be started

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction. Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism


Communication Skills

Posted on by skestenberg in Tips of the week Comments Off on Communication Skills

Communication Skills –

Your goal is to transfer understanding; Avoid misunderstanding by engaging in two-way discussions.

Three ideas to increase your success include:

  1. Ask open questions to gather a lot of information, i.e. start with ”how” or “tell me”.   When you gain information you actually gain power.
  2. Check your non-verbal communication.  Words account for only 7% of a face to face communication.  The way you sound, look and behave account for 93% of any message you are sending.
  3. Perception can be a barrier to effective communication.   Become aware of your own biases and prejudices. Make real effort to understand the real message whenever your perception barriers may be competing.

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism


Time Management

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Time Management –

There’s no such thing as Time Management! What we’re really talking about is .the challenging habit of self-discipline. Not an appealing topic for most people but essential for the effective use of your time.

Three ideas to increase your success include:

  1. Use a daily planner and assign all of your “To Do’s” to a specific day.
  2. Include activities related to both short and long term goals.
  3. Schedule activities based on the start time not the actual completion deadline.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

 


Dealing With Difficult People

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Dealing With Difficult People –

Three ideas to increase success include:

  1. Make sure you’re calm before you interact with any difficult people. This first step will change how you react to them.
  2. Focus on problem-solving; not never on blaming.
  3. Determine the root cause of any emotions ; it’s possible some of your emotion comes from your own concerns with the situation and not the actual person interacting with you.

Our Toronto based Dealing with Difficult People skills training workshop and our Developing Emotional Intelligence skills training workshop provide the skills to master challenging situations.

Contact us today to find out how our Toronto based leadership skills training and other communications skills courses and workshops can help you build your professionalism.


Communication Skills

Posted on by skestenberg in Tips of the week Comments Off on Communication Skills

Communication Skills –

The #1 problem in every organization is Communicaiton Skills.

Three ideas to increase your communication success include:

  1. Effective communication is a process. This means actively interacting with the other person until understanding is transferred.
  2. Demonstrate your understanding by paraphrasing, i.e. repeating what you think the person is saying. Be sure to get their agreement.
  3. Paraphrasing also demonstrates your understanding. Before you disagree with anyone, always paraphrase.

Our Toronto based Communication skills training workshop provides the communication skills for interacting positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism


Dealing With Difficult People – Introducing Change

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Dealing With Difficult People – Introducing Change –

Most people resist change. Is seems to be a natural response. To introduce change, anticipate resistance and make plans to overcome it.

Six ideas to increase success include:

  1. If you want commitment, Involve people in the planning process as soon as possible. Participation leads to commitment.
  2. Explain the upcoming change and why the change is needed. Outline the benefits of the change to the individual(s).
  3. Outline how the change will affect the individual(s). Demonstrate the careful considerations you have made before making the decision..
  4. Ask for their concerns first. There are always concerns so give the process time.
  5. Ask for their questions second..
  6. Ask for support in making the change work, i.e. “Can I count on you to make this change?”

Our Toronto based dealing with Difficult People skills training workshop and our Developing Emotional Intelligence skills training workshop provide the skills to master challenging situations.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism


Communication Skills – Listening

Posted on by skestenberg in Tips of the week Comments Off on Communication Skills – Listening

Communication Skills – Listening –

Develop your communication skills by developing your listening effectiveness.

Three tips to becoming a “good listener.”

  1. Maintain eye contact. Give full attention to the speaker visually.
  2. Keep your posture upright it sends the message that you’re alert;
  3. Give the speaker verbal cues, known as probes to encourage them to say more. e.g.: “I see” “Tell me more” “That’s interesting” “Then what?” “Please go on.”

Our Toronto based Communication skills training workshop provides the communication skills for interacting positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism