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Communication – Listening Skills

Communication – Listening Skills –

 

Eight ideas to increase your ability to listen effectively:

  1. Summarize to demonstrate understanding.
  2. Ask for clarification.
  3. Ask for examples.
  4. Be empathetic
  5. Keep an open mind.
  6. Be willing to learn.
  7. Focus on the intention, maybe more than the content.
  8. Explore beyond the spoken words by exploring the real meaning.

 

Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

2019-07-05T14:14:41-04:00July 11th, 2019|Tips of the week|0 Comments

Leadership Success

Leadership Success –

 

If you can answer yes to the following questions, you’re a success!

  • Are you happy with the way you spend your time?
  • Are you happy with your relationships?

 

Eight ideas to increase your personal success include:

  1. Take responsibility for what you’re doing;
  2. Take responsibility for how you’re behaving,
  3. Take responsibility for how you’re responding
  4. Take responsibility for how you’re thinking.
  5. Switch from the reactive mode into the pro-active mode.
  6. Recognize that you can make choices.
  7. Build your self-esteem; to increase your productivity.
  8. Remind yourself “five things that are good about you” three times every day..

 

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader. The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism.

2019-07-05T14:13:25-04:00July 8th, 2019|Tips of the week|0 Comments

Time Management –

Time Management – 

There is no such thing as time management! We’re really needing the dirty “D” words – Discipline. The key to success is to develop great habits.

Four ideas to increase your success include:

  1. Record “To Do’s” in planner on a specific day.
  2. Include activities that are related to both short term and long term goals.
  3. Decide when you need to start a task… maybe days or weeks before the deadline.
  4. Perform activities based on the start time not the completion deadline

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

2019-07-03T16:40:17-04:00July 5th, 2019|Tips of the week|0 Comments

Time Management –

Time Management –

By procrastinating less you become more productive!

Four ideas to increase your success include:

  1. Start with each day with the tasks that have to be completed on that day.
  2. Don’t start any activities before you finish all of your “A” priorities
  3. Ensure that every task has a specific deadline; not as soon as possible.
  4. Organize tasks that do not have to be completed today by the date they need to be started no the date they need to be finished.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism

2019-07-03T16:34:27-04:00July 4th, 2019|Tips of the week|0 Comments

Communication Skills –

Communication Skills –

Practice two-way discussions to avoid misunderstandings.

Five ideas to increase your success include:

  1. Use open questions to gather a lot of information, i.e. start with ”how” or “tell me”.   When you gain information you actually gain power.
  2. 93% of your message comes from the way you sound, look and behave.
  3. Perception can be a barrier to effective communication.
  4. Become aware of your own biases and prejudices.
  5. Make real effort to understand the real message whenever your perception barriers may be competing.

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism

2019-07-03T16:38:58-04:00July 3rd, 2019|Tips of the week, Uncategorized|0 Comments

Dealing With Difficult People

Dealing With Difficult People –

 

Six ideas to increase success include:

  1. Remain calm before you begin interacting with a difficult people.
  2. Take a breath.
  3. Pause before you speak.
  4. Focus on the problem; not on the blame.
  5. Determine any causes of your emotions;
  6. Try to reframe the situation to see the other person’s perspective

 

Our Toronto based Dealing with Difficult People skills training workshop and our Developing Emotional Intelligence skills training workshop provide the skills to master challenging situations.

Contact us today to find out how our Toronto based leadership skills training and other communications skills courses and workshops can help you build your professionalism.

2019-06-19T12:20:55-04:00June 24th, 2019|Tips of the week|0 Comments

Communication Skills

Communication Skills –

 

Communication Skills is always rated as the number one problem in every organization.

 

Four ideas to increase your communication success include:

 

  1. Know that effective communication is a process.  What that means is that it’s important to engage in an ongoing interaction with the other person until understanding is transferred.
  2. Know that demonstrating your understanding by paraphrasing, i.e. repeating what you think the person is saying is the only way to be sure you really do understand.
  3. Paraphrasing also demonstrates your understanding.
  4. Before you disagree with anyone, always paraphrase to show them you understand..

 

Our Toronto based Communication skills training workshop provides the communication skills for interacting positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

2019-06-19T12:20:05-04:00June 20th, 2019|Tips of the week|0 Comments

Introducing Change

Introducing Change –

Resistance is the natural response to change. Introduce change by anticipating resistance. Formulate way to overcome it.

Eight ideas to increase success include:

  1. Involve people in the planning process as soon as possible.       Participation leads to commitment.
  2. Explain the change and why it’s necessary.
  3. Highlight the benefits of the change to the individual(s).
  4. Show how the change will affect the individual(s).
  5. Share the careful considerations you have made before making the decision..
  6. Ask for their concerns first.
  7. Ask for their questions second.
  8. Ask for support, i.e. “Can I count on you to make this change?”

Our Toronto based Dealing with Difficult People skills training workshop and our Developing Emotional Intelligence skills training workshop provide the skills to master challenging situations.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism

2019-06-12T20:13:09-04:00June 17th, 2019|Tips of the week|0 Comments

Communication Skills – Listening –

Communication Skills – Listening –

Develop your ability to listen

Four tips to be a “better listener.”

  1. Maintain eye contact.
  2. Give full attention to the speaker.
  3. Keep your posture straight; it sends the message that you’re focused;
  4. Encourage the speaker by using. e.g.: “I see” “Tell me more” “That’s interesting” “Then what?” “Please go on.”

Our Toronto based Communication skills training workshop provides the communication skills for interacting positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism

2019-06-12T20:10:01-04:00June 15th, 2019|Tips of the week|0 Comments

Emotional Intelligence –

Emotional Intelligence –

Don’t get sucked into negativity

Eleven ideas to increase success with Dealing With Difficult People include:

 

  1. Set limits; maintain physical and emotional distance.
  2. Focus on solving problems not blaming.
  3. Learning from every experience.
  4. Avoid being negative in return.
  5. Release the negative interaction quickly.
  6. Focus what makes you happy.
  7. Make your happiness come from within; not from the opinion of others.
  8. Get into excellent physical and mental condition to handle challenges (rest, nutrition, strength)
  9. Surround yourself with positive people and experiences
  10. Focus on facts.
  11. Forgive
2019-06-12T20:07:53-04:00June 14th, 2019|Tips of the week|0 Comments