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Presentation Skills –

One of the most important leadership skills is your ability to clearly and effectively present information. Whether you goal is to persuade or to inform, It’s essential to get your message or opinion across,

Five ideas to increase your success in presenting include:

1. Talk naturally– view a presentation as a conversation.
2. Vary the tone, pitch and volume to maintain the interest and to add emphasis.
3. Make eye contact.  Maintain eye contact with the individual members of the audience for 203 seconds.
4. Structure your presentation carefully.  Introduce the subject – tell the audience what your talk is about.  Explain the points you plan to share.  End with a summary of your points.
5. Answer questions honestly and concisely.  If you don’t know the answer then say so and offer to provide information later.

Our presentation skills workshop enhance your ability to address a meeting or speak in front of a client or group and communicate your professionalism.   This training course can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

Professionalism –

While being professional is an obvious goal, being perceived as professional requires specific strategies and techniques.

Six ideas to increase your success in professionalism include:

1. Demonstrate your willingness to accept authority. We’re all working on boss’s or clients goals. Say “happy to do that, however, this is how it will affect…”
2. Be a team player. Consider how you can assist others in achieving the bigger goals of your department.
3. Demonstrating commitment. Be on time; meet deadlines; provide quality work.
4. Demonstrate leadership. “Ask what needs to be done?’
5. Express appreciation. Compliment people frequently and sincerely.
6. Integrity and trust are essential. Once questioned they can rarely be regained.

Our professionalism in the workplace workshop introduces strategies and techniques to increase your ability to send the right message in every situation. This training course can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

Stress & Time Management –

Stress occurs when situations control you instead of you controlling them.

Four ideas to increase success in stress – time management include:

Use coping self talk to control anger. Ask yourself:

1. Is this worth getting angry about?
2. Is getting angry going to help?
3. Will this be important in two years, two months, two hours?
4. What would a calm person do?

Find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

Our time management skills training workshop provides the time management skills essential zero in on areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Time Management –

Reduce your stress!   Control your situations!  Sometimes it is the way we react to events, and not the events themselves, that trigger stress.

Eight ideas to increase success in time management include:

1. Identify the sources of stress in your job and in your personal life and minimize them.
2. Find ways to best cope with stress that can’t be eliminated… proper rest, exercise, nutrition.
3. Avoid burning out because of too much challenge
4. Avoid rusting out because of too little challenge
5. Calculate the number of hours you are capable of working and limit your hours accordingly
6. Balance your life; find time for your physical, emotional, spiritual, and intellectual well-being
7. Identify the priorities in your life and include daily activities related to your priorities.
8. Eliminate time wasters.

• Find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.
• Our time management skills training workshop provides the time management skills essential zero in on areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Leadership

Staying Professional: Un-emotional & Problem –Solving Oriented

We have a choice in terms of how we can respond to difficult situations. In challenging situations we can respond with anger or frustration if we are not practicing professionalism. Our objective should be to consistently deal with challenging situations in a calm, productive manner.

Six ideas to increase success in staying unemotional problem–solving oriented include:

1. Recognize your body’s physical warning  signals that remaining unemotional will require extra effort, .i.e. a tightness in your neck or shoulders or chest or  hands or stomach;  a flush in your face or  body
2. Take a step back mentally.  See the bigger picture.  Will this be important a week or a month from now?
3. Take a step back physically.  Reduce the extra adrenaline through movement.
4. Buy time.  Say:    “I need to consider this.”   or  “I need to think this through.”   or  “I want to give this some thought”
5. Anticipate your frustration with repeat offenders and plan your reaction to them.
6. Smile and say “I don’t sweat the small stuff”… and smile again.

Our leadership skills training workshop provides the skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based leadership skills training and other management skills and communication courses and workshops can help you build your professionalism.

Business Writing –

Improving your business writing skills will result in an increase in your success!

Eight ideas to increase your success business writing include:

1. Less is more. Be concise. Use words sparingly. Get to the point quickly.
2. Avoid jargon – the eye moves past jargon without really catching the meaning.
3. Write once; check twice. Proofread after you write, and then later.
4. Pay attention to names and numbers.
5. Save samples/templates.
6. Avoid formality but master professionalism.
7. Consider describing a benefit to your reader
8. End with request for action.

Our Toronto based business writing skills workshop provides strategies and techniques to sharpen your business writing skills.

Contact us today to find out how our business writing skills training and other communications skills courses and workshops can help you build your professionalism. Our public workshops take place in Toronto.

Communication Skills –

Disagreeing with a person you report to or a client is a challenging process.

Six ideas to increase your success in disagreeing diplomatically include:

1. Before you disagree, restate or paraphrase what you believe the other person has said to demonstrate your understanding. Do this with a neutral tone and positive body language.
2. Check for their agreement… if they don’t verbalize their agreement, are they nodding?
3. If they don’t agree, keep restating until they do.
4. Acknowledge that you understand their position, feelings or thoughts by outlining what you believe is the value in the suggestion. “I can see the value in…”
5. Add however… do not use “but”.
6. Then present your views, opinions or alternate suggestions.

Our Toronto based communication skills training course provides the communication skills for performing positively and clearly to enhance your career and personal success.

We can help you build your professionalism! Contact us today to find out how our Toronto based communication skills training courses and other management skills and leadership seminars and workshops.

Leadership Skills –

Five ideas to increase success with providing effective feedback include:

1. Make your feedback neutral, free of value judgments.  Stick to facts.
2. Provide feedback as soon as possible.
3. Provide feedback frequently.  Like a vitamin pill, use the following guide: one positive feedback per person per day.
4. Focus on significant issues.
5. Be certain feedback is accurate, concise and readily usable.

Our leadership skills training workshop provides the skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based leadership skills training and other management skills and communication courses and workshops can help you build your professionalism.

Communication Skills –

Make it personal!

Three ideas to increase communication rapport include:

1. Address people by name at least once in any interaction (face-to-face, written, telephone)
2. Try to refer to a situation that is personal to the other person
3. Compliment people whenever possible

Our Toronto based communication skills training course provides the communication skills for performing positively and clearly to enhance your career and personal success.

We can help you build your professionalism! Contact us today to find out how our Toronto based communication skills training courses and other management skills and leadership seminars and workshops.

Communication Skills

Make it personal!

Three ideas to increase communication rapport include:

1. Address people by name at least once in any interaction (face-to-face, written, telephone)
2. Try to refer to a situation that is personal to the other person
3. Compliment people whenever possible

Our Toronto based communication skills training course provides the communication skills for performing positively and clearly to enhance your career and personal success.

We can help you build your professionalism!  Contact us today to find out how our Toronto based communication skills training courses and other management skills and leadership seminars and workshops.