Business Writing Skills –

Because a reader reads your message with their tone, your message may be misunderstood.

Four ideas to increase your success with an appropriate writing tone include:

1. Use “You” instead of “I”. i.e.
   Instead of: We have a new program that we think is very interesting.
   Write: You’ll find our new program very interesting.
2. Use the active approach VS passive approach.
   Instead of: Careful consideration will be given to your request.
   Write: We will give careful consideration to your request.
3. Write with more verbs and fewer nouns.
   Instead of: I have knowledge
   Write: I know
   Instead of: I have reservations
   Write: I doubt
   Instead of: May I make a suggestion
   Write: I suggest
4. Be positive.
   Instead of: We have written twice and to date you have not replied.
   Write: When can we expect your reply?

Our Toronto based business writing skills workshop provides strategies and techniques to sharpen your business writing skills.  The next public business writing skills workshop is scheduled for May 7, 2019

Contact us today to find out how our business writing skills training and other communications skills courses and workshops can help you build your professionalism.  Our public workshops take place in Toronto.

Leadership –

Teams produce boundless results!

Six ideas to increase your success with team projects include:

1. Communicate goals that are specific, measurable, relevant, timed and known to all members.
2. Refer to the project goals often.
3. Share team leadership role.
4. Clarify the team members roles and responsibilities early.
5. Manage conflicts; they’re inevitable.
6. Practice seeking win/win outcomes.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader.  The program will assist you to influence others.  The next leadership training workshop is March 21, 2019

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism.

Time Management –

Time is our most precious resource because it can’t be replenished.

Six ideas to increase your success in saving time include:

1. Create templates with answers to the most common questions you’re asked.
2. Use drafts for emails, letters, memos.
3. Use check lists for activities you repeat frequently.
4. Have regular scheduled meeting with key partners, your boss, your clients
5. Meet at other people location so you can make a faster exit.
6. Stay standing at your desk so visitors won’t linger.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.  The next public time management workshop is scheduled for April 18, 2019

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

Communication Skills –

Assumptions are a waste of time!  The more questions you ask, the more information you gain, the more power you gain   Ask and keep asking!

Four ideas to increase your success in asking include:

1. Don’t hesitate to ask.
2. Invite or encourage a response
3. Always be respectful.
4. Ask and keep asking.

Our communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

Time Management –

Multiple crisis are an indication of the need to fix it for the future!

Six ideas to increase your success in avoiding & managing crisis include:

1. Work on what really counts – i.e. “A” priorities
2. Finish one task before moving on to another task.
3. Stay focused – avoid interrupting yourself.
4. Develop multiple possible solutions for any potential crisis.
5. Always overestimate the time you’ll need to complete tasks.
6. Turn each crisis into an opportunity to demonstrate your strength.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.   The next workshop is scheduled for April 18, 2019

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

Project Management –

Continuous improvement is a pillar greatness!   Find ways get better..

Four questions to ask yourself after completing an assignment or project include:

1. What did I learn from this experience?
2. What technology would help me next time?
3. How do I need to change future time lines?
4. What budget considerations should I make in the future?

Our Toronto based project management skills training workshop provides the project management skills for effective project planning and control.

Contact us today to find out how our Toronto based project management skills training and other management and communication and leadership skills courses and workshops can help you build your professionalism.

Time Management –

Run a crisis; don’t let it run you!

Seven ideas to increase your success in avoiding & managing crisis include:

1. Stay calm.
2. Use extra adrenaline to find solutions.
3. Think & plan – – Run the crisis… avoid creating a second crisis by acting too quickly.
4. Delegate what you can but don’t start another fire.
5. Ask yourself: What’s your A1 priority.
6. Have all affected parties participate in generating possible solutions to the problem.
7. Set up controls to ensure the situation doesn’t recur.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.  The next public time management workshop is scheduled for April 18, 2019

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

Leadership Skills –

True leaders learn from challenges. Practice asking yourself the important questions.

Five questions to increase your success in dealing with challenges include:

1. “How did I get into this?”
2. “What would a calm person do?”
3. “Does this need to be done at all?”
4. “What can I learn from this?”
5. “What is this challenge telling me?”

Our Toronto leadership training workshops provides leadership strategies and techniques to shape your performance as a supervisor or team leader.  The courses will assist you to influence others.

Contact us today to find out how our leadership skills training seminars and other communications skills supervisory skills courses can help you build your professionalism.  Public workshop take place in Toronto.

Change Is Inevitable –

We need to be able to move from coping with change to excelling through change.

Three ideas to help you understand the nature and impact of change.

1. See changes as an opportunity  to improve.
2. Look for the positive potential.
3. Act with flexibility during any change.
4. Ask lots of questions concerning the change; it’s reasons; it’s impact; it’s challenges etc.

Our Toronto based change happens skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success. Other workshops of interest may include:  change management

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

Time Management – 

With multiple demands and many changes, getting more done in less time is sometime required.

Five ideas to increase your success in managing your time include:

1. Begin with A priorities. Get the most important things done first.
2. Discourage interruptions with your body language – walk quickly or don’t look up.
3. Learn to say no “ and then offer an alternative – except if it’s your boss asking.
4. If your boss is asking, say “happy to do that for you” however here’s what may not get done.
5. Organize your work space each day.
6. Stop providing answers to the same questions – teach others how to find answers.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.