Tips of the week

Assertiveness Skills

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Assertiveness Skills-

 

Being able to communicate opinions, thoughts, beliefs and emotions in a way that is perceived as effective and confident is assertive. The opposite of assertive is passive or aggressive.

Three ideas to increase success include:

    1. Remember to be gracious when you say no by always providing an alternative.
    2. Disagree diplomatically by paraphrasing first, to demonstrate your understanding of the other person’s position. Then, acknowledge the value of the other person’s recommendation. Finally, present your own recommendation
    3. Work with the other person to a resolve conflict when an the conflict is important to you. The key to working together is to ask questions i.e.: What do you need? How can we resolve this situation? What would it take to fix this?

Our Toronto based assertiveness skills training workshop provides the assertiveness skills essential to getting your ideas, plans and feelings across with confidence and conviction.

Contact us today to find out how our Toronto based assertiveness skills training and other communications skills courses and workshops can help you build your professionalism


Training For The Trainer

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Training For The Trainer –

Training Adults in the classroom or on the job in a one-on-one trainer situation requires expertise. Adult trainees need to accept as well as apply new strategies and techniques.

Three ideas to increase success with training include:

  1. Uncover what trainees already know to bridge the new learning.
  2. Introduce new skills with a demonstration and many examples of application.
  3. Allow for practice opportunities until the new skill has been demonstrated.

Our Toronto based  train the trainer training workshop provides the training facilitation skills essential to getting your ideas, plans and feelings across with confidence and conviction.

Contact us today to find out how our Toronto based training for the trainer skills training and other leadership skills courses and workshops can help you build your professionalism.


Time Management

Posted on by skestenberg in Tips of the week Comments Off on Time Management

Time Management-

When you procrastinate, it usually requires more effort to complete the same task later.

Three ideas to increase success in overcoming procrastination include:

  1. Get over perfection paralysis… unless you are a brain surgeon 90% right is better than 100% of nothing.  Having all the information before taking action takes too long or isn’t even possible.  Really on your self-esteem and your intuition.
  2. Self-discipline may be a dirty word but committing to someone else really works!  You’ll work harder at not disappointing others than disappointing yourself.  “Announce your plans/goals” or if you’re really committed to succeeding, sign an agreement to pay a sum of money to the other person if you don’t complete the task or behaviour.
  3. Use the 21 day success habit check list.  Post a calendar and give yourself a check each day you complete a task or behaviour. Coloured marders seem to help! After 21 days it’ll become habit.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills course and other communications skills and leadership training programs and workshops can help you build your professionalism.


Assertiveness Skills

Posted on by skestenberg in Tips of the week Comments Off on Assertiveness Skills

Assertiveness Skills-

 

Many people are uncomfortable handling challenging situations:  They may avoid dealing with situations when they think they may offend others or they coming on too strong and actually offend. Learning to act assertively allows the expression of concerns in a productive way.

Three ideas to increase success include:

  1. Work on being realistic, responsible and respectful.
  2. Increase confidence and self-esteem by focusing on “what’s good about you?”
  3. Structure sentences to begin with “I” followed by either “expected” or “prefer” or “need”, when you’re giving feedback about performance issues.

Our Toronto based assertiveness skills training workshop provides the assertiveness skills essential to getting your ideas, plans and feelings across with confidence and conviction.

Contact us today to find out how our Toronto based assertiveness skills training and other communications skills courses and workshops can help you build your professionalism


Training For The Trainer

Posted on by skestenberg in Tips of the week Comments Off on Training For The Trainer

Training For The Trainer –

Training Adults presents challenges for any classroom or any one-on-one trainer. Adult trainees need to accept as well as apply new strategies and techniques.

Three ideas to increase success with training include:

  1. Create a highly motivational climate by allowing for choice.
  2. Practice polished delivery free of distracting mannerisms.
  3. Use visuals that support your presentation as opposed to duplicating it.

Our Toronto based  train the trainer training workshop provides the training facilitation skills essential to getting your ideas, plans and feelings across with confidence and conviction.

Contact us today to find out how our Toronto based training for the trainer skills training and other leadership skills courses and workshops can help you build your professionalism


Time Management

Posted on by skestenberg in Tips of the week Comments Off on Time Management

Time Management –

Procrastination results in poor performance sometimes related to quality and sometimes to missed deadlines. It can also lead to stress and stress related illness.

Four ideas to increase success in overcoming procrastination include:

  1. Make plans. Just thinking about something you need to compete is a step in the right direction and often a big step forward.
  2. Find an action that appeals to you.  Just getting started results in inertia that will keep you going.
  3. Identify the behaviours you display when you are procrastinating.   Socializing; reading; snacking/
  4. Recognizing your behaviours when you procrastinate will help you to realize when you need to move forward and signal that it’s time to start something more important.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills course and other communications skills and leadership training programs and workshops can help you build your professionalism.


Leadership

Posted on by skestenberg in Tips of the week Comments Off on Leadership

Leadership –

Succeed at being a winner!

 Four ideas to increase your personal success include:

  1. Communicate like a winner; pay attention to your body language and your voice.  Look and sound the part.
  2. Increase your listening skills.  No one has ever said, “I can’t stand the way that person always listens to me.”
  3. Think positively! Stop “awfulizing” and focus on what works or the needed solutions.
  4. Make up your mind to be happy!

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader. The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism


Communication – Listening Skills

Posted on by skestenberg in Tips of the week Comments Off on Communication – Listening Skills

Communication – Listening Skills –

 

Five ideas to increase your ability to listen effectively:

  1. Demonstrate listening by paraphrasing. “If I understand you correctly…. “ then allow the speaker to confirm your understanding or offer clarification.
  2. Show empathy.
  3. Be open minded.  The opportunity to learn is always there.
  4. Listen for the intention as well as for the content.
  5. Explore beyond the words spoken by probing for the real meaning.

Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism


Leadership Success

Posted on by skestenberg in Tips of the week Comments Off on Leadership Success

Leadership Success –

If you are able to answer “YES” to these two questions you are a success:

  • Are you happy with the way you spend your time?
  • Are you happy with your relationships?

 

Make ideas to increase your personal success include:

  1. Take responsibility for what you are doing; how you are behaving, responding or thinking.
  2. Get out of the reactive mode and into the pro-active mode.
  3. Make choices.
  4. Build your self-esteem; to increase your productivity.  Remind yourself “five things that are good about you” three times every day.
  5. Identify attainable and relevant goals.  Idenfity the activities necessary to accomplish the goals and complete the activities.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader. The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism


Time Management

Posted on by skestenberg in Tips of the week Comments Off on Time Management

Time Management –

Becoming more productive, procrastinating less, and have time for what’s important to you should be your goal!

Three ideas to increase your success include:

  1. Start each day working on activities that have to be completed on that day.  Finish all of these tasks before you move on to other tasks.
  2. Make sure that every task assigned to you has a specific deadline… either assigned to you or self-imposed.  “As soon as possible” has no clear meaning.
  3. Organize tasks that do not have to be completed today by the date they need to be started

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction. Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism