Tips of the week

Communication Skills

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Communication Skills –

Your goal is to transfer understanding; Avoid misunderstanding by engaging in two-way discussions.

Three ideas to increase your success include:

  1. Ask open questions to gather a lot of information, i.e. start with ”how” or “tell me”.   When you gain information you actually gain power.
  2. Check your non-verbal communication.  Words account for only 7% of a face to face communication.  The way you sound, look and behave account for 93% of any message you are sending.
  3. Perception can be a barrier to effective communication.   Become aware of your own biases and prejudices. Make real effort to understand the real message whenever your perception barriers may be competing.

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism


Time Management

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Time Management –

There’s no such thing as Time Management! What we’re really talking about is .the challenging habit of self-discipline. Not an appealing topic for most people but essential for the effective use of your time.

Three ideas to increase your success include:

  1. Use a daily planner and assign all of your “To Do’s” to a specific day.
  2. Include activities related to both short and long term goals.
  3. Schedule activities based on the start time not the actual completion deadline.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

 


Dealing With Difficult People

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Dealing With Difficult People –

Three ideas to increase success include:

  1. Make sure you’re calm before you interact with any difficult people. This first step will change how you react to them.
  2. Focus on problem-solving; not never on blaming.
  3. Determine the root cause of any emotions ; it’s possible some of your emotion comes from your own concerns with the situation and not the actual person interacting with you.

Our Toronto based Dealing with Difficult People skills training workshop and our Developing Emotional Intelligence skills training workshop provide the skills to master challenging situations.

Contact us today to find out how our Toronto based leadership skills training and other communications skills courses and workshops can help you build your professionalism.


Communication Skills

Posted on by skestenberg in Tips of the week Comments Off on Communication Skills

Communication Skills –

The #1 problem in every organization is Communicaiton Skills.

Three ideas to increase your communication success include:

  1. Effective communication is a process. This means actively interacting with the other person until understanding is transferred.
  2. Demonstrate your understanding by paraphrasing, i.e. repeating what you think the person is saying. Be sure to get their agreement.
  3. Paraphrasing also demonstrates your understanding. Before you disagree with anyone, always paraphrase.

Our Toronto based Communication skills training workshop provides the communication skills for interacting positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism


Dealing With Difficult People – Introducing Change

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Dealing With Difficult People – Introducing Change –

Most people resist change. Is seems to be a natural response. To introduce change, anticipate resistance and make plans to overcome it.

Six ideas to increase success include:

  1. If you want commitment, Involve people in the planning process as soon as possible. Participation leads to commitment.
  2. Explain the upcoming change and why the change is needed. Outline the benefits of the change to the individual(s).
  3. Outline how the change will affect the individual(s). Demonstrate the careful considerations you have made before making the decision..
  4. Ask for their concerns first. There are always concerns so give the process time.
  5. Ask for their questions second..
  6. Ask for support in making the change work, i.e. “Can I count on you to make this change?”

Our Toronto based dealing with Difficult People skills training workshop and our Developing Emotional Intelligence skills training workshop provide the skills to master challenging situations.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism


Communication Skills – Listening

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Communication Skills – Listening –

Develop your communication skills by developing your listening effectiveness.

Three tips to becoming a “good listener.”

  1. Maintain eye contact. Give full attention to the speaker visually.
  2. Keep your posture upright it sends the message that you’re alert;
  3. Give the speaker verbal cues, known as probes to encourage them to say more. e.g.: “I see” “Tell me more” “That’s interesting” “Then what?” “Please go on.”

Our Toronto based Communication skills training workshop provides the communication skills for interacting positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism


Leadership – Meeting Management

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Leadership – Meeting Management –

Introduce strategies to become more effective in managing meetings.

Three ideas to increase success include:

  1. Create an agenda that includes the outcome, i.e. for approval, for discussion, for information etc.
  2. Establish a time frame for each item on the agenda.
  3. Show respect by starting and ending meetings on time.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader. The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism.


Leadership – Inspire Others

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Leadership – Inspire Others – 

We all need help us along the way.

Four ideas to increase your success with inspiring others:

  1. Identify a benefit to the other person.
  2. Show interest in the other person’s development
  3. Give recognition, support & approval.
  4. Follow up monthly on goals and accomplishments.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader. The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism.


Leadership – Motivating Others

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Leadership – Motivating Others –

Leading requires practicing skills and strategies to motivate others.

Six ideas to increase your success with motivating others include:

  1. Provide lots of positive feedback
  2. Provide corrective feedback focusing on what needs to be done in the future.
  3. Stick to facts, not judgments.
  4. Be specific; avoid any generalizations.
  5. Be willing to change your own thinking based on explanations provided.
  6. Remember people work best in a climate where fun is encouraged.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader. The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism.


Leadership Skills

Posted on by skestenberg in Tips of the week Comments Off on Leadership Skills

Leadership Skills –

Be an outstanding leader – continuously work at improving your skills

Three ideas to increase your success with leading others include:

  1. Follow through on any promises or commitments you make.
  2. Recognize your peoples’ contributions; celebrate their achievements; acknowledge their effort.
  3. Provide positive and negative feedback separately otherwise positive feedback may only be perceived as “the warm up”.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader. The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism.