Tips of the week

Communication Skills

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Communication Skills  –

Your ability to communicate needs constant development.  Behaviours are most important in contributing to how you are perceived.

Five ideas to add to your communication effectiveness include:

  1. Be friendly
  2. Be articulate
  3. Be sincere
  4. Be sympathetic
  5. Be receptive to others’ ideas

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism


Getting Organized

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Getting Organized –

Organize yourself!

Three ideas to increase your success with managing and organizing your incoming information include:

  1. If it doesn’t have a specific deadline, move it to a file drawer or hidden shelf… far from your immediate work area. Pile them high and toss the bottom section when the stack gets too high.
  2. Delegate tasks immediately or schedule a time to delegate a task. Work needs to be done at the lowest possible level otherwise you’re stealing from your organization!
  3. Eliminate unwanted information by making a quick call or sending a quick email.

Our Toronto based getting and staying organized workshop and our time management skills training workshop provides the organizing and time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction. Contact us today to find out how our Toronto based time management and getting organized skills training and other communications skills and leadership courses and workshops can help you build your professionalism.


Communication Skills

Posted on by skestenberg in Tips of the week Comments Off on Communication Skills

Communication Skills

Asking “Artfully” is a useful skill!

Six ideas to increase your success in asking include:

  1. Clarify what you need or want.
  2. Be specific regarding quantity or time frame.
  3. Identify the right person.
  4. Try to approach the decision maker or person with control.
  5. Outline the benefits to the person you are asking.
  6. Be prepared to give as well as receive.

Our communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.


Time Management

Posted on by skestenberg in Tips of the week Comments Off on Time Management

Time Management –

The volume of information presented to you each day can be a burden. You need to deal with email, mail, faxes, memos and telephone calls.

Three ideas to increase your success with managing and organizing your incoming information include:

1. Categorize each piece of information as follows: A – Needs to be done today B – Has a specific deadline other than today C – Has no deadline D – Items you can delegate E – Items you can eliminate.

2. If an A will take you less than 5 minutes to complete, do it at the time of sorting.

3. Arrange your B’s on your desk based on the date you need to start the task.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.


Business Writing Skills

Posted on by skestenberg in Tips of the week Comments Off on Business Writing Skills

Business Writing Skills  –

Make requests in a way to ensure success!

Four ideas to increase your success with an appropriate writing style include:

  1. Use specific language. Instead of: Please send me a copy of the report as soon as possible. Write: Please send me copy of the report within 10 days.
  2. Use words that build relationships like please; thank you; appreciate; hope.
  3. Showcase the action required by the reader by using it in the closing sentence.
  4. Stick to one subject in each communication.

Our Toronto based business writing skills workshop provides strategies and techniques to sharpen your business writing skills.

Contact us today to find out how our business writing skills training and other communications skills courses and workshops can help you build your professionalism. Our public workshops take place in Toronto.


Leadership

Posted on by skestenberg in Tips of the week Comments Off on Leadership

Leadership –

Leadership skills are essential for successful team projects.

Five ideas to increase your success with team projects include:

  1. Learn from your mistakes.
  2. Monitor performance; provide ongoing feedback.
  3. Be open and honest as you communicate
  4. Use all team members.
  5. Share the leadership power.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader. The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism


Business Writing Skills

Posted on by skestenberg in Tips of the week Comments Off on Business Writing Skills

Business Writing Skills –

Take as many steps as possible to project the best tone. Your reader will read your communication with their own (sometimes negative) overtone.

Four ideas to increase your success with an appropriate writing tone include:

  1. Use “You” instead of “I”.  Instead of: We have a new program that we think is very interesting. Write: You’ll find our new program very interesting.
  2. Use the active approach VS passive approach.  Instead of: Careful consideration will be given to your request. Write: We will give careful consideration to your request.
  3. Write with more verbs and fewer nouns.  Instead of: I have knowledge Write: I know Instead of: I have reservations Write: I doubt Instead of: May I make a suggestion Write: I suggest
  4. Be positive.  Instead of: We have written twice and to date you have not replied. Write: When can we expect your reply?

Our Toronto based business writing skills workshop provides strategies and techniques to sharpen your business writing skills.

Contact us today to find out how our business writing skills training and other communications skills courses and workshops can help you build your professionalism. Our public workshops take place in Toronto.


Leadership

Posted on by skestenberg in Tips of the week Comments Off on Leadership

Leadership –

Every project teams has challenges; however the benefits of the team approach are boundless.

Five ideas to increase your success with team projects include:

  1. Have goals are specific, measurable, relevant, timed and known to all members.
  2. Frequently refer to the project goals.
  3. Share the leadership.
  4. Make the roles and responsibilities clear at the onset.
  5. Resolve conflicts; they’re inevitable

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader. The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism


Communication Skills

Posted on by skestenberg in Tips of the week Comments Off on Communication Skills

Communication Skills –

Never assume! The best information comes from the questions you ask. The more information you have the more power you have so keep asking!

Four ideas to increase your success in asking include:

  1. Don’t be reluctant to ask..
  2. Always invite a response; never demand or beg.
  3. Be respectful.
  4. Be persistent… ask and keep asking.

Our communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.


Project Management

Posted on by skestenberg in Tips of the week Comments Off on Project Management

Project Management –

We need to value and find ways to implement the art of continuous improvement.

Four questions to ask yourself after completing an assignment or project include:

  1. What can I learn from this experience?
  2. What technology would assist me in the future?
  3. How do I need to alter future time lines?
  4. What budget considerations should I make in the future?

Our Toronto based project management skills training workshop provides the project management skills for effective project planning and control.

Contact us today to find out how our Toronto based project management skills training and other management and communication and leadership skills courses and workshops can help you build your professionalism.