Communication Skills –

Transfer understanding through two-way communication.

Four ideas to improve to your communication effectiveness include:

1. Listen without interruption. Wait for their lips to stop moving!
2. Give the other person time to finish their thoughts.
3. Clarify and confirm to demonstrate your understanding of their position.
4. When providing feedback, look to the future not the past.

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

Leadership – Conflict –

Conflict can leads to progress if it’s handled well. Look for the opportunity to make positive changes.

Ten ideas to increase your success in dealing with conflict include:

1. Give the conflict process time.
2. Reduce stress by not rushing decisions.
3. Find any common ground and/or any common goals.
4. Listen to the message carefully; avoid judging the delivery
5. Remain unemotional, fact focused, problem-solving oriented.
6. Show that you understand by repeating important points they present.
7. Ask the other person to repeat what you said to ensure their understanding of your position.
8. Negotiate differences.
9. Ask questions like “What would it take to fix this?”
10. Find areas of disagreement and then brainstorm to develop possible solutions for each area.

Our conflict management training provides strategies and techniques to resolve conflict in everyday situations.  Our conflicts resolution in a union environment workshop is specific designed for handling challenging union issues.   Each training courses can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

Training For The Trainer –

Adult trainees are babies with big heads. They need to have fun to learn!

Three ideas to increase success with training include:

1. Create a motivational climate by allowing for choice.
2. Find creative ways to rotate leadership.
3. Use visuals to add to your presentation; never to duplicate your presentation.

Our Toronto based  train the trainer training workshop provides the training facilitation skills essential to getting your ideas, plans and feelings across with confidence and conviction.

Contact us today to find out how our Toronto based training for the trainer skills training and other leadership skills courses and workshops can help you build your professionalism.

Communication Skills –

Practicing one communication skill to improve your effectiveness every day of the week.

Seven ideas to add to your communication effectiveness include:

1. Monday – Be open to new ideas
2. Tuesday – Be accepting of differences
3. Wednesday – Be specific
4. Thursday – Speak with conviction
5. Friday – Be assertive
6. Saturday – Pay attention you your body language
7. Sunday – Clarify and confirm to increase understanding

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

Leadership – Conflict –

Conflict can lead to innovation and increased effectiveness.

Six ideas to increase your success in dealing with conflict include:

1. Give the process time.
2. Don’t add stress by forcing decisions.
3. Find common ground.
4. Focus on what is being said, not on the way it is said.
5. Delivery style, facial expression or the tone of voice can be misinterpreted.
6. Always remain unemotional, problem-solving oriented.

Our conflict management training provides strategies and techniques to resolve conflict in everyday situations.  Our conflicts resolution in a union environment workshop is specific designed for handling challenging union issues.   Each training courses can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

Training For The Trainer –

Adults need to identify and accept as well as to utilize new strategies and techniques.

Three ideas to increase success with training include:

1. Find out what the trainees already know to bridge the new learning.
2. Introduce each new skill with a demonstration and many examples of application.
3. Allow ample time for practice opportunities until the new skill has been demonstrated.

Our Toronto based  train the trainer training workshop provides the training facilitation skills essential to getting your ideas, plans and feelings across with confidence and conviction.

Contact us today to find out how our Toronto based training for the trainer skills training and other leadership skills courses and workshops can help you build your professionalism.

Communication Skills –

Your behaviour is the greatest contributor to how you’re perceived.

Five ideas to add to your communication effectiveness include:

1. Be friendly
2. Be articulate
3. Be sincere
4. Be sympathetic
5. Be receptive to others’ ideas

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

Communication Skills –

How you ask can impact on the result you receive.

Six ideas to increase your success in asking include:

1. Be certain what you need or want.
2. Be specific with regard to quantity or time frame requested.
3. Identify the person who can make the decision.
4. Interact directly the decision maker or person with control.
5. Present benefits to the person you’re asking.
6. Be prepared to give as well as to receive.

Our communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

Time Management –

How to prioritize the volume of information, requests etc. you receive each day can be a overwhelming. It’s essential to organize all of the emails, texts, mail, faxes, memos and telephone calls within the day.

Three ideas to increase your success with managing and organizing your incoming information include:
1. Use the Alphabet to set priorities:
A – Needs to be done today
B – Has a specific deadline other than today
C – Has no deadline
D – Items you can delegate
E – Items you can eliminate.

2. If an A will take you less than 5 minutes to complete, do it at the time of sorting.

3. Arrange your B’s on your desk based on the date you need to start the task.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

Business Writing Skills – 

Write for results!

Four ideas to increase your success with an appropriate writing style include:

1. Use specific language.
   Instead of: Please send the report as soon as possible.
   Write: Please send of the report by Tuesday.
2. Always use words that build your relationship i.e. please; thank you; appreciate; hope.
3. Identify the action required by the reader in your closing sentence.
4. Remember only one subject in each communication.

Our Toronto based business writing skills workshop provides strategies and techniques to sharpen your business writing skills.

Contact us today to find out how our business writing skills training and other communications skills courses and workshops can help you build your professionalism.  Our public workshops take place in Toronto.