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Time Management –

Multiple tasks can compete for your attention.  Identifying out your priorities is an essential time management skill to help you work effectively.

Seven ideas to increase your success in focusing on priorities include:

1. Identify the deadline for each task you need to complete.
2. Identify the start time required to meet your deadlines.
3. Add a buffer for critical and/or time consuming tasks.
4. Move tasks that have no specific deadlines out of sight.
5. Only tasks that need to be completed today are your “A” priorities”.
6. Organize the tasks that need to be started on another day in order of when they need to be started.
7. Finish all your “A’s” before you consider a “B”.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

Leadership Skills –

Develop your decision-making skill to enhance your leadership.

Six ideas to increase your success in decision-making include:

1. Calculate priorities based on the impact of the decision.
2. Delegate as many decisions as possible.
3. Put a time limit on your investigation before deciding.
4. Take a moment to move into relaxed mode.
5. Even when a crisis occurs compete your decision-making process.
6. Consider emotions as well as logic.

Our Toronto leadership training workshops provides leadership strategies and techniques to shape your performance as a supervisor or team leader. The course will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills courses can help you build your professionalism.

Communication Skills –

Letting someone know they’re not meeting your expectations is challenging. It’s important to curtail the other person becoming defensive or resentful.

Five ideas to increase your success in giving feedback in a problem situation include:

1. Always speak in private.
2. Focus on the problem; not on the individual.
3. Be timely… as soon as possible is best.
4. Communicate facts; skip the judgment.
5. Provide exact details – include times, dates, statistics

Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

Time Management –

Are you guilty of interrupting yourself?

Three ideas to increase your success in minimizing interrupting yourself include:

1. Finish whatever you start before switching tasks.
2. Group outgoing phone calls to specific times in the day.
3. Schedule regular breaks at specific times. – sharpen your axe!

Our time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism skills and leadership courses and workshops can help you build your professionalism.

Customer Service /Client Relations –

In today’s competitive climate the key to a long term growth is to manage your customers’ needs and expectations.

Six ideas to increase your success in providing excellent service include:

1. Appreciate and value and acknowledge your customers.
2. Demonstrate that the customer/client is essential.
3. Let your actions and voice show how much you care.
4. Understand the customer/client’s perspective.
5. Use customers’ names,
6. Sound like you’re smiling when you speak

Our customer service training workshop provides strategies and techniques to resolve conflict in everyday situations. Each training courses can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

Project Management –

To start right and complete successfully be sure to use specific Project management knowledge, techniques and tools.

Eight tips to manage projects effectively include:

1. Agree on clear project goals and measurable deliverables with the project owner.
2. Plan activities and determine task duration and costs.
3. Determine dependent tasks
4. Calculate the timeline schedule.
5. Use risk management strategies
6. Use contingency plans.
7. Provide an implementation plan to the project owner.
8. Report progress to the project owner regularly.

Our Toronto based project management skills training workshop provides the project management skills for effective project planning and control.

Contact us today to find out how our Toronto based project management skills training and other management and communication and leadership skills courses and workshops can help you build your professionalism.

Presentation Skills –

Be heard in your meetings. Your Presentation Skills ability is essential to your success!

Eight ideas to increase your impact in presenting your ideas include:

1. Consider what you want to accomplish also known as your purpose.
2. Plan your lines
3. Practice out loud.
4. Match your visuals with the essence of what you’re communicating. Not word for word.
5. Before starting get comfortable with the physical space.
6. Pay attention your facial expressions and your eye contact.
7. Pay attention to the audience’s non-verbal response, then adjust your volume, inflection, pauses.
8. End on time.

Our presentation skills workshop enhance your ability to address a meeting or speak in front of a client or group and communicate your professionalism.   This training course can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

Communication Skills –

How to be seen as honest, authentic and positive!

Seven ideas to increase your success in professional communication include:

1. Avoid gossip.
2. Don’t judge others.
3. Present everything positively. Eliminate negativity.
4. Complain to the person who can fix the problem.
5. Solve problems instead of blaming.
6. Stick to facts.
7. Know the difference between facts and opinions.

Our professionalism in the workplace workshop introduces strategies and techniques to increase your ability to send the right message in every situation. This training course can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

Conflict Resolution –

Most people avoid confronting because it may end in a negative response.

By expressing your concerns effectively, you impact positively on your health and success.

Six ideas to increase your success in confronting in conflict situations include:

1. Be specific on the behavior that needs to be changed.
2. Describe the others person’s behavior that causes concern. Describe the actions; not the motives. .
3. Present the need for a specific change in positive manner. Describe your recommendation as a goal to be achieved in the future.
4. Ask for one change at a time.
5. Be clear about the action you want stopped or started .
6. Be respectful of the other person’s needs.

Our conflict management workshop provides strategies and techniques to resolve conflict in everyday situations. Our conflicts resolution in a union environment workshop is specific designed for handling challenging union issues.   Each training courses can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

Presentation Skills –

Selling your message is essential.   Being clear, precise and understandable should always be your goal whenever you need to persuade or to inform,

Five ideas to increase your success in presenting include:

1. Think of every presentation as an extended conversation.
2. Hold interest with your voice…mix up your tone, your pitch and your
3. Maintain eye contact for 2-3 seconds.
4. When organizing your information, start with the issue or the subject. Feature the points you’ll be sharing.  End with either a request for action or a summary of your key points.
5. Answer questions honestly.  It’s OK to not know the answer. Offer to provide information later or refer them to where they can find the answer.

Our presentation skills workshop enhance your ability to address a meeting or speak in front of a client or group and communicate your professionalism.   This training course can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.