skestenberg

Professionalism –

To be perceived as professional requires specific strategies and techniques.

Seven ideas to increase your success in professionalism include:

1. Be willing to accept authority.
2. Assist others in achieving the goals of your department.
3. Be on time; meet deadlines; provide quality work.
4. Ask what needs to be done?
5. Express appreciation.
6. Compliment people frequently and sincerely.
7. Project Integrity and trust.

Our professionalism in the workplace workshop introduces strategies and techniques to increase your ability to send the right message in every situation. This training course can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

Stress & Time Management –

Don’t let stress control you!

Four ideas to increase success in stress – time management include:

Use self-talk to manage emotions. Ask yourself:

1. Is this worth getting upset over?
2. Is getting upset going to help?
3. How important will this be in two years, two months, two hours?
4. How would a calm person handle this?

Find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

Our time management skills training workshop provides the time management skills essential zero in on areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Stress & Time Management –

Chose how you react to events. You can choose calm over chaos. I you react without planning you can trigger excessive stress.

Eight ideas to increase success in stress management include:

1. Minimize the sources of stress in your job and personal life.
2. Take precautions…pay attention to rest, exercise, nutrition.
3. Monitor how much stress you can handle before burn-out because of too much stress.
4. Monitor how much relaxation you can handle before rust-out because of too little stress.
5. Calculate the number of hours you’re able to work.
6. Find time for your physical, emotional, spiritual, and intellectual well-being.
7. Eliminate time wasters and fillers.

Our stress and time management skills training workshops provides the time management skills essential zero in on areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

Stress & Time Management –

Chose how you react to events. You can choose calm over chaos. I you react without planning you can trigger excessive stress.

Eight ideas to increase success in stress management include:

1. Minimize the sources of stress in your job and personal life.
2. Take precautions…pay attention to rest, exercise, nutrition.
3. Monitor how much stress you can handle before burn-out because of too much stress
4. Monitor how much relaxation you can handle before rust-out because of too little stress
5. Calculate the number of hours you’re able to work.
6. Find time for your physical, emotional, spiritual, and intellectual well-being
7. Eliminate time wasters and fillers

Our stress and time management skills training workshops provides the time management skills essential zero in on areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

Leadership –

How to be Professional? The key is to be unemotional & problem –solving focused.

We can always decide how we want to respond to difficult situations. In a challenging situations we could respond with anger or frustration if we’re not practicing professionalism. Our objective is to continually deal with these situations in an effective manner.

Five ideas to increase success in staying unemotional problem–solving focused include:

1. Pay attention to your physical warning signs, Notice the tightness in your neck or shoulders or chest or  hands or stomach; feel the additional heat in your face or body
2. See the big picture.  Will this be important a week; a month; a year?
3. Reduce the extra adrenaline by moving.
4. Anticipate your frustration with repeat offenders and plan your reaction to them.
5. Smile and remind yourself not to sweat the small stuff”… then smile again.

Our leadership skills training workshop provides the skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based leadership skills training and other management skills and communication courses and workshops can help you build your professionalism.

Business Writing –

Move from mess to message. Improve your business writing skills!

Eight ideas to increase your success business writing include:

1. Get to the point quickly. Brevity increases effectiveness.
2. Avoid jargon – people bypass words they don’t understand.
3. Write once; edit twice. Proofread after you write, and then again later.
4. Pay attention to names and numbers.
5. Save samples/templates.
6. Skip formality; master professionalism.
7. Outline providing benefits to your reader to increase impact.
8. End with a statement or the action you want the reader to take.

Our Toronto based business writing skills workshop provides strategies and techniques to sharpen your business writing skills.

Contact us today to find out how our business writing skills training and other communications skills courses and workshops can help you build your professionalism. Our public workshops take place in Toronto.

Communication Skills –

Whenever you need to disagree with your boss or a client or a team member in a team meeting, you need to disagree diplomatically.

Seven ideas to increase your success in disagreeing diplomatically include:

1. Always restate your understanding of the other person’s position, to demonstrate your understanding.
2. Maintain a neutral tone
3. Maintain positive body language.
4. Seek for their acceptance of your perception… if they don’t say they agree, are they nodding?
5. Restate until you get their agreement.
6. Value their position, feelings or thoughts by identifying what you believe to be the worth of their position. Say, “I can see the value of…”
7. Always add however… never “but” before introducing your position.
8. Share your differing opinions, strategies or alternate recommendations.

Our Toronto based communication skills training course provides the communication skills for performing positively and clearly to enhance your career and personal success.

We can help you build your professionalism! Contact us today to find out how our Toronto based communication skills training courses and other management skills and leadership seminars and workshops.

Leadership Skills –

No feedback is actually the most common feedback. Feedback lets people know how they’re doing and what needs to change or what you need.

Eight ideas to increase success with providing effective feedback include:

1. Stick to facts! Make your feedback free of value judgments.
2. Provide feedback as quickly as possible.
3. Provide feedback often.
4. Try to give positive feedback every day!
5. Focus on important areas of performance.
6. Make certain that your feedback is accurate,
7. Make certain your feedback is easy understand.
8. Be concise.

Our leadership skills training workshop provides the skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based leadership skills training and other management skills and communication courses and workshops can help you build your professionalism.

Communication Skills –

Communication is personal!

Three ideas to increase communication skills include:

1. Refer to people by name at least once in any interaction (face-to-face, written, telephone)
2. Make people feel good about themselves; be complementary
3. Remain professional. Don’t overload with your advice or experiences or opinions.

Our Toronto based communication skills training course provides the communication skills for performing positively and clearly to enhance your career and personal success.

We can help you build your professionalism! Contact us today to find out how our Toronto based communication skills training courses and other management skills and leadership seminars and workshops.

Assertiveness Skills –

Being assertive means being respectful, realistic, and responsible.

It’s a communication skill that can only be learned. It can minimize conflict, build confidence and improve relationships .

Ten tips to help you become to be more assertive.

1. Work at understanding the other person’s point of view.
2. It’s OK to agree to disagree.
3. Be open to a different point of view.
4. Stay calm, un-emotional, relaxed.
5. Take a problem-solving approach.
6. View the other person as your ally not your enemy.
7. Consider how you can both win.
8. Use ‘I’ language statements e.g. ‘I think’ or ‘I feel’; t
9. Eliminate “You” from your statements.
10. Be patient… practice extending your fuse.

Our Toronto based assertiveness skills training workshop provides the assertiveness skills essential to getting your ideas, plans and feelings across with confidence and conviction.

Contact us today to find out how our Toronto based assertiveness skills training and other communications skills courses and workshops can help you build your professionalism.