Tips of the week

Leadership

Learning to mingle and to follow-up with business contacts could be the best thing you can do to promote yourself, your service or your product.

Five ideas to increase your success with networking include:

1. When meeting someone, repeat their name to help you remember it.
2. Ask questions about what they do; the challenges they face; the changes they are experiencing.
3. Be a great listener.  Listen more than you speak.
4. Spend no more than 5-6 minutes talking with any one person at a networking event.
5. Exchange cards.  Ask for their card if they don’t offer it.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader.  The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism

Project Management

Success project management requires planning organization and follow through.

Five ideas to add to your project management strengths include:

1. Document progress, any delays, any changes to the initial scope statement
2. Assess project risks and adjust timelines, budget, and scope statement as required.
3. Avoid scope statement creep
4. Test deliverables
5. Complete a post project evaluation

Our project management skills training workshop provides the project management skills for effective project planning and control.

Contact us today to find out how our Toronto based project management skills training and other management courses and communication skills and leadership skills workshops can help you build your professionalism.

Supervisor Skills

Your leadership skill could be your greatest asset.

Four ideas to increase your success with leading others include:

1. Be a work in progress.  Those who think they have arrived have the furthest to go… continue to learn.
2. Listen and look for opportunities to grow as a person and as a leader.
3. Work hard at understanding others intentions, feelings and ideas.
4. Be authentic.  Sincerity is intuited.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader.  The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism

Project Management – 

Take precautions so you can lead your project to success.

Five ideas to add to your project management strengths include:

1. Ensure a solid foundation with buy-in from all key stakeholders.
2. Assemble an effective project team.
3. Be a leader – act as a coach to all team members.
4. Identify critical project milestones
5. Keep the Communication ongoing

Our project management skills training workshop provides the project management skills for effective project planning and control.

Contact us today to find out how our Toronto based project management skills training and other management courses and communication skills and leadership skills workshops can help you build your professionalism.

Communication Skills – 

Being respectful is essential to effective communication.

Four ideas to add to your communication strengths include:

1. Follow through promptly
2. Deal with facts
3. Receive well intended feedback graciously
4. Speak without sarcasm or defensiveness

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism

Leadership  – 

Learning to mingle and to follow-up with business contacts could be the best thing you can do to promote yourself, your service or your product.

Eight ideas to increase your success with networking include:

1. Identify the type of person you want to meet; i.e. the purchasing officer.
2. Identify where you would likely encounter them; i.e. what associations would they belong to?  What conferences meetings or trade shows would they attend?
3. Create an objective around how many of these types of encounters you will need to attend in a week, month or year.
4. Review the list of attendees before an encounter so you can search for the people you want to talk to.
5. Be prepared with business cards, a pen, a notebook and a smile.
6. Arrive early so you can start networking when the group is small and less intimidating.
7. Approach people who are standing by themselves.
8. Shake hands.   Introduce yourself in 30 seconds or less. Describe the service you provide to your clients in one or two sentences.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader.  The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism

Communication Skills – 

Effective communication requires engaging in a back and forth process.

Five ideas to add to your communication effectiveness include:

1. Listen carefully; without interrupting
2. Put others at ease
3. Give others time to speak
4. Check your understanding
5. Provide well intended feedback

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism

Leadership – 

Progress begins with difference.   We need to recognize that conflict is inevitable.

Eight ideas to increase your success in dealing with workplace conflict include:

1. Allow sufficient time to resolve issues.  Do not add undue stress by being in a crunch for decisions.
2. Confirm common ground/common goals.
3. Focus on the words that are being said, rather than the delivery style, facial expression or the tone of voice.
4. Remain unemotional, problem-solving oriented.
5. Repeat in your own words, their position to seek confirmation and to demonstrate your understanding.  Get their agreement.
6. Ask the other person to paraphrase to demonstrate their understanding of your position.
7. Work at negotiating differences.  Ask “What would it take to…?”
8. Isolate points of disagreement and then brainstorm to develop possible alternatives for each point.

Our conflict management training provides strategies and techniques to resolve conflict in everyday situations.  Our conflicts resolution in a union environment workshop is specific designed for handling challenging union issues.   Each training courses can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

Communication Skills – 

Focus on building one of the following communication skills for each day of the week

Five ideas to add to your communication strengths include:

1. Monday – Be specific
2. Tuesday – Be positive
3. Wednesday – Be assertive
4. Thursday – Speak clearly
5. Friday – Be comfortable when meeting strangers

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism

Behavioural Interviewing – 

Discover how an interviewee acted in specific situations. How they behaved in the past will predict how they will behave in the future.

Four examples of behavioural questions to ask include:

1. Describe a situation in which you were able to use persuasion to successfully convince someone to do something.
2. Give an example of a time when you used good judgment and in problem-solving.
3. Describe a situation when you had to go above and beyond the call of duty in order to get a job done.
4. Tell me about a time when you had too much to do and needed to prioritize your tasks.

Our behavioural interviewing training provides strategies and techniques to plan for the interview; develop assessment strategy; develop questions and conduct the interview in a professional manner.  The training course can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communication skills and leadership skills can help you build your professionalism.