Tips of the week

Leadership –

Demonstrate leadership by being problem solving oriented.

Ten ideas to increase your success in problem-solving include:

1. State the problem in the form of many different questions.
2. Decide what criteria should be used to make the decision?
3. Ask what will the solution look like?
4. Ask what concerns will you have addressed?
5. Ask what factors need to be considered?
6. Think of all of the possible causes of the problem.
7. Generate multiple possible solutions.
8. Select the best possible solutions and compare to your solution criteria.
9. Implement,
10. Follow-up to verify the success of your problem-solving process.

Our Toronto problem solving and  leadership training workshops provides leadership strategies and techniques to shape your performance as a supervisor or team leader.  The course will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills courses can help you build your professionalism.

Change Happens –

Change is inevitable… could mean improvement; or not

Four ideas to help you move from your reality to a new reality.

1. See the positive; change as an opportunity for improvement.
2. See the benefit; there is always a value.
3. Work harder to make inevitable change successful.
4. Implement stress management strategies.

Our Toronto based change happens skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success. Other workshops of interest may include:  change management

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

Communication Skills –

Being able to ask questions effectively will help you to increase:

• Learning
• Building commitment
• Empowering

Seven ideas to increase your success in asking questions include:

1. Always record details; never rely on memory.
2. Formulate all questions positively.
3. Support by asking: “How can I help? ”
4. Learn by asking: “What would you do?”
5. Encourage by asking: “What do you think we should do?”
6. Investigate by asking: “What is our competition doing?”
7. Innovate by asking: “How can we do it better?”

Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

Time Management –

Take charge of any crisis; don’t let it run you!

Eight ideas to increase your success in dealing with crisis include:

1. Work at staying calm.
2. Consider solutions, time lines, resources, impact, and responsibilities.
3. Use your extra adrenaline to discover creative solutions.
4. Have everyone involved participate in generating solutions.
5. Delegate anything you can.
6. Keep your eye on any A priorities – don’t start another fire.
7. Monitor all of your A1 priorities.
8. Create procedures to prevent the situation from happening again.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

Leadership – Problem-Solving Skills –

Use a problem-solving format before making a decision.

Seven ideas to increase your success in problem-solving include:

1. state the issue in the form of several different questions.
2. Identify the criteria for the solution– On what basis should you make the decision?   What will the solution look like?  What concerns will you have addressed?  What factors need to be considered?
3. Consider all of the possible causes of the problem.
4. Generate many alternatives.
5. Select the best alternatives using the solution criteria identified in step 2.
6. After implementation.
7. Follow-up to confirm the success of your problem-solving process.

Our Toronto leadership training workshops provides leadership strategies and techniques to shape your performance as a supervisor or team leader.  The course will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills courses can help you build your professionalism

Communication Skills – Asking Questions –

Skillful questioning is an art!  Ask questions to:

• Show your interest
• Express concern
• Suggest new ideas
• Teach others

Five ideas to increase your ability to ask questions include:

1. Keep It Short and Simple. (KISS Rule)
2. Restrict your questions to10 words or less.
3. Ask only one question at a time.
4. Consider the three “RIGHT’s”:  Is it the right time, right way, right person.
5. Start with an open question to invite information.  i.e. “Tell me about…?” or How…? or What…?

Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

Leadership Skills –

There numerous decisions that need to be made each day!.

Five ideas to increase your success in decision-making include:

1. Even though you may not always be 100% certain, sometimes you still need to decide.
2. From any failure there is always an opportunity for greater success.
3. Refrain from overthinking.
4. Consider alternate possible solutions for a reasonable period of time; then decide.
5. Once you’ve decided move on.

Our Toronto leadership training workshops provides leadership strategies and techniques to shape your performance as a supervisor or team leader.  Our decision-making and problem solving course will assist you to feel confident in with decision-making.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills courses can help you build your professionalism

Time Management –

Don’t invite people to interrupt you!

Six ideas to increase your success in reducing invitations to interrupt you include:

1. Remove the “oodies” from your work area i.e. candy and treats
2. Make less small talk.
3. Never say – “Stop by or call any time”
4. Work with your back to the passers.
5. Tell people you’re working on an “A” assignment.
6. Walk purposefully; move quickly to communicate that you’re busy.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

Communication Skills –

If you complement frequently, others will thrive.

Six ideas to increase your success in complimenting people include:

1. Be specific. “Great” is not as effective as a specific statements like “I value that your reports are always on accurate.”
2. Be real. Compliment when it’s deserved.
3. Every day. Make complimenting a priority.
4. Be daily. Look for opportunities to make people feel good about themselves.
5. Be singular. Avoid stringing compliments together.
6. Be genuine. Avoid complimenting before making a special request.

Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

Time Management –

Multiple tasks can compete for your attention.  Identifying out your priorities is an essential time management skill to help you work effectively.

Seven ideas to increase your success in focusing on priorities include:

1. Identify the deadline for each task you need to complete.
2. Identify the start time required to meet your deadlines.
3. Add a buffer for critical and/or time consuming tasks.
4. Move tasks that have no specific deadlines out of sight.
5. Only tasks that need to be completed today are your “A” priorities”.
6. Organize the tasks that need to be started on another day in order of when they need to be started.
7. Finish all your “A’s” before you consider a “B”.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.