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Professionals are perceived as honest, authentic and positive!

Seven ideas to increase your success in professional communication include:

1. Don’t gossip.
2. Don’t judge others.
3. Say everything positively.
4. Focus on solutions.
5. Complain only to the person who can fix the problem.
6. Don’t blame
7. Stick to facts.

Our professionalism in the workplace workshop introduces strategies and techniques to increase your ability to send the right message in every situation.  This training course can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

Conflict situations are uncomfortable for most people..

By communicating your concerns effectively you can positively affect your health and success

Seven ideas to increase your success in confronting in conflict situations include:

1. Be specific about what needs to change.
2. Be specific about the others person’s behavior that causes a problem.
3. Describe only actions; not reasons.                       .
4. Use positive words to share the need for change.
5. Outline your recommendation as what needs to happen in the future.
6. Focus on one change at a time.
7. Be respectful.

Our conflict management workshop provides strategies and techniques to resolve conflict in everyday situations.  Our conflicts resolution in a union environment workshop is specific designed for handling challenging union issues.   Each training courses can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

Being clear, precise and understandable enables you to persuade or to simply inform,

Eight ideas to increase your success in presenting include:

1. Consider your presentation as a conversation.
2. Tell it like it’s a story.
3. Maintain interest by varying your tone, your pitch and your inflection.
4. Keep eye contact for 2-3 seconds.
5. Start with the clear statement of the subject.
6. Outline the areas you’ll be covering.
7. End with either a three sentence summary of your key points or a request for action.
8. Don’t feel you need to answer every question.   Offer to provide answers later or provide direction to the answer.

Our presentation skills workshop enhance your ability to address a meeting or speak in front of a client or group and communicate your professionalism.   This training course can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

What does it take to be perceived as a professional?   Master the following behaviours.

Ten ideas to increase your success in professionalism include:

1. Accept responsibility.
2. Assist others to reach the objecitves of your department.
3. Be on time.
4. Meet deadlines consistently.
5. Give advance notice if a deadline is at risk of not being met.
6. Deliver quality work.
7. Focus on priorities.
8. Express thanks and appreciation.
9. Compliment people frequently and genuinely.
10. Demonstrate that you can be trusted.

Our professionalism in the workplace workshop introduces strategies and techniques to increase your ability to send the right message in every situation.  This training course can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

Don’t let your emotions affect your time management!

Four ideas to increase success time management include:

Use effective self-talk to channel your emotions.  Pose the following questions to yourself:

1. Should I be getting emotional over this?
2. Is getting emotional going to help me in anyway?
3. Will this be important in 1 year,1 month, or even 1 hour?
4. How would a calm person handle this?

Our time management skills training workshop provides the time management skills essential zero in on areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

Choose calm.

Eight ideas to increase success in stress management include:

1. Reduce the number stresses in your life.
2. Pay attention to rest, exercise and nutrition.
3. Be aware how much stress you can take before you burn-out.
4. Be aware how much relaxation you can take before rust-out.
5. Put a cap on the number of hours you work.
6. Make time for your personal well-being.
7. Eliminate time wasters and fillers.
8. Reduce time with toxic people.

Our stress and time management skills training workshops provides the time management skills essential zero in on areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

Leadership requires unemotional & problem –solving oriented behaviours. 

We can choose how ewe act in any situations.  Anger or frustration is never an option. The goal is to remain cool and calm.

Six ideas to increase success in staying professional include:

1. Be aware your warning signals like tightness in your neck, shoulders, chest, hands, stomach.
2. Watch out for additional heat in your face or body
3. Look at the big picture.
4. Ask yourself how ow important this will be in a week; a month; a year?
5. Reduce extra adrenaline by physically moving.
6. Rehearse how you’ll respond to repeat offenders.

Our leadership skills training workshop provides the skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based leadership skills training and other management skills and communication courses and workshops can help you build your professionalism.

Get better results by improving your business writing skills!

Nine ideas to increase your success business writing include:

1. Get to the point quickly.
2. Skip jargon.
3. Edit at least twice (the number of times depends on the importance).
4. Use names and numbers.
5. Keep samples and or templates.
6. Avoid formality.
7. Describe benefits to you’re the reader.
8. End with a request for the action you want the reader to take.
9. Proofread after you write, and again after a period of time if it’s an important communication.

Our Toronto based business writing skills workshop provides strategies and techniques to sharpen your business writing skills.

Contact us today to find out how our business writing skills training and other communications skills courses and workshops can help you build your professionalism.  Our public workshops take place in Toronto.

Being able to say what needs to be said diplomatically is an essential skill.

Nine ideas to increase your success in disagreeing diplomatically include:

1. Repeat the other person’s position to demonstrate your understanding.
2. Look for indication that you’ve captured their views… if they don’t say they agree, are they nodding?
3. Restate until you get their agreement.
4. Value their position. Say, “I can see the value of…”
5. Always follow with “however”… never “but, before introducing your position.
6. Discuss your differing opinions, strategies, options or alternate recommendations.
7. Keep you tone of voice neutral.
8. Use neutral facial expression.
9. Use relaxed body language.

Our Toronto based communication skills training course provides the communication skills for performing positively and clearly to enhance your career and personal success.

We can help you build your professionalism!  Contact us today to find out how our Toronto based communication skills training courses and other management skills and leadership seminars and workshops.

The most common feedback is actually no feedback. Feedback helps know how they’re doing right and what needs to change.

Eight ideas to increase success with providing effective feedback include:

1. Communicate only facts; skip judgments.
2. Provide feedback as soon as possible.
3. Provide feedback frequently.
4. Provide positive feedback every day.
5. Concentrate on important areas of performance.
6. Ensure your feedback is fact based,
7. Confirm your feedback is understood.
8. Be brief.

Our leadership skills training workshop provides the skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based leadership skills training and other management skills and communication courses and workshops can help you build your professionalism.